Managed IT services (MITS) have been essential for businesses over the years. The benefits of outsourced IT services are well recognized. Navigating the numerous managed service providers (MSPs) can be a challenging task. There are various options, including local, regional, national, and global firms. Let's delve into what sets South Atlantic Data and Design apart from the rest.
As a Managed service provider (MSP), we offer valuable assistance to businesses and organizations by assuming responsibility for the management of their IT infrastructure. We provide proactive monitoring, expert support, and security measures to enhance the overall functionality of the IT systems. This enables you, as the businesses owner or organizational leader, to concentrate on your core operations while reducing downtime, managing costs, and ensuring compliance with industry standards. Essentially, South Atlantic Data and Design will create a reliable IT foundation without requiring businesses or organizations to establish and sustain a substantial internal IT team.
By selecting South Atlantic Data and Design, this enables your businesses to gain access to specialized IT support. It also helps with efficiently managing your technology infrastructure. Additionally, it allows your businesses to prioritize core activities by outsourcing their day-to-day IT operations, such as network monitoring, security management, and troubleshooting. This approach minimizes downtime and provides the benefit of predictable costs and scalability to accommodate changing business needs.
Our technical support team integrates industry expertise with essential IT solutions. This combination enables the efficient functioning of a high-performing IT department.
When a fast-growing architecture firm’s IT team struggles to keep up, they turned to South Atlantic Data and Design for some extra support to insure proper implementation of their IT Solutions.
We provide automatic updates for your Windows, Linux, and MAC workstations, servers, and network equipment to ensure protection against security threats and enhance performance. In cases where automatic updates are unsuccessful or important business software cannot be updated automatically, we conduct manual updates to address the issue.
Our team of cybersecurity experts is dedicated to helping you identify and mitigate potential risks. We can assist in securing both your local network and cloud services. Additionally, we specialize in developing comprehensive policies and procedures aimed at reducing security vulnerabilities and facilitating swift recovery in case of incidents. Our services encompass a wide range of offerings, such as vulnerability testing, user training, secure sign-on, advanced security solutions, and ongoing network monitoring.
Continuous monitoring and incident response are essential for protecting against malware, cyber threats, hardware failures, and other potential risks. Upon detection of an issue by our monitoring tools, a ticket is automatically generated for our technicians to address and resolve. This proactive approach leads to the establishment of a more secure and efficient network for you.
Our data backup and disaster recovery team will collaborate with you to determine the types of data you have and their locations, as well as the frequency of backup and the duration for which it needs to be kept. Our standard offering includes both onsite and offsite backups of your data on a daily basis, with a retention period of 30 days. Regardless of whether your data is stored locally or in the cloud, we will establish a comprehensive strategy to safeguard you from potential data loss.
